AI-assisted IT operations for multi-site businesses

The infrastructure behind every location.
Orchestrated by Uportly.

Uportly provides managed site care, deployment and installation, hardware lifecycle, and staffing services through a tightly connected operations model—so every device at every site simply works.

24/7/365 SUPPORT
Field service • Logistics & hardware lifecycle • Technical support • Project delivery office
Service suite

End-to-end technology operations for multi-site environments.

Uportly’s service catalog mirrors what modern franchise and enterprise operations need: ongoing site care, complex project rollouts, hardware lifecycle control, and scalable staffing models.

Managed Site Care

Coordinated break/fix support, preventative maintenance, and SLA-driven dispatch so locations stay stable instead of reacting to outages.

On-site incident response Preventative maintenance SLA design & governance
Align coverage with your SLAs

Deployment & Installation

Structured programs for new openings, remodels, technology refreshes, and phased rollouts—planned around your operating calendar.

Multi-site deployments Change windows & cutovers Lifecycle planning
Plan a rollout

Hardware Lifecycle & Logistics

Centralized procurement, configuration, warehousing, and reverse logistics with full chain-of-custody tracking for each asset.

Staging & imaging Forward stocking locations Repair & decommission
Review lifecycle strategy

Staffing & Workforce Solutions

Technicians, help desk analysts, and project resources matched to your environment and governed through shared runbooks.

Field & depot talent Help desk & NOC Project & PMO support
Scale your team intelligently
Who we serve

Built for distributed operations and high-uptime brands.

Uportly supports organizations that depend on consistent, on-brand technology performance across hundreds or thousands of locations.

Restaurant & hospitality systems
Retail & specialty concepts
Franchise & multi-brand groups
Financial & regulated environments
Healthcare clinics & outpatient
Warehousing & logistics
OEM & technology partners
Managed service providers
Uportly platform

Four operational pillars, one connected service model.

Instead of isolated vendors, Uportly connects field service, logistics, support, and project delivery into a single operating rhythm.

Field Service Operations
Technician coverage tuned to your footprint
  • Dedicated and on-demand field resources across your geography
  • Visit protocols customized to your devices and playbooks
  • Measurement around arrival, resolution, and repeat incidents
Logistics & Asset Lifecycle
Supply chain for every device in the field
  • Centralized staging, imaging, and kitting for new deployments
  • Forward stocking locations to keep critical spares nearby
  • Repair, RMA, and certified disposal with chain-of-custody records
Technical Support Center
24/7 remote triage and escalation
  • Tiered support aligned with your ticketing platform and tooling
  • Remote resolution used to avoid unnecessary truck rolls
  • Runbooks updated from real incident data and root-cause analysis
Project Delivery Office
Program governance for complex rollouts
  • Portfolio, program, and project management aligned to your roadmap
  • Milestones, risk registers, and issue management in one view
  • Dashboards for progress, capacity, and budget performance
40% Average reduction in repeat field visits when incidents, parts, and technicians are coordinated centrally.
Faster understanding of site health compared to manually reconciling tickets, emails, and spreadsheets.
Illustrative outcomes

Examples of what a Uportly partnership can unlock.

These sample scenarios illustrate the types of results Uportly aims to drive when we align operations with your objectives.

National restaurant group

Stabilized store tech with proactive site care

After consolidating vendors and standardizing service playbooks, outage-related downtime decreased and on-site teams gained predictable support.

Retail refresh program

Coordinated multi-phase upgrade while locations stayed open

A central project office synchronized equipment, technicians, and cutovers—keeping launch dates on track without impacting revenue hours.

OEM & platform provider

White-labeled field and lifecycle services

By layering Uportly’s network and logistics engine into their offer, a technology provider expanded service coverage without building a large internal team.

Payments

Secure payment options for contracted services.

Use the links below to submit a payment via your preferred processor. Each option routes through secure, PCI-compliant platforms.

Online payment methods

Choose the processor that matches how your organization prefers to transact. Uportly can support one-time invoices or recurring arrangements.

Stripe Credit and debit card payments using Stripe-hosted checkout flows.
PayPal Pay from your PayPal balance, bank, or card through PayPal Business.
Square Card payments and stored profiles via Square’s secure payment pages.
Authorize.net Gateway support for organizations with existing merchant accounts.

Replace each payment URL above with your live checkout links from Stripe, PayPal, Square, or Authorize.net. Once updated, these buttons are production-ready.

Contact

Tell us about your environment and timelines.

Share a few details about your locations, current support model, and where you’d like Uportly to help. We’ll route your note to the right team.

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